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Guiding your Information Architecture efforts: 4 important aspectsDownload white paper
At Kind & Gezin, the pragmatic and goal-driven analysis by LoQutus outlines new Case Management system for improved information sharing and process automationRead more
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The Digital Enterprise
Digital, operations excellence and customer intimacy are key these days.
Key, but not new.
Process automation, integration, … it’s what we do for more than 10 years now. LoQutus is a pioneer in guiding organizations towards digitalizing their services and operations, using the newest technologies. Focus here is our customer, the user, interactions between the user and the organization with an eye on an optimal user experience, simplifying and optimizing services and processes.
Fresh news from Loqutus
When speaking of Information Architecture, you hear a lot of different opinions. Some think it’s the structure of the information the organisation has, others think it’s the application architecture that is supporting the Information Management efforts, and others see it as the structure of information when presenting it for use.
All of the above is true. Information Architecture is about enabling the use of Information in the organisation as an asset, supporting it’s lifecycle from capture over exploitation to archival.
LOQUTUS CASE MANAGEMENT SYSTEM STREAMLINES WORKFLOW FOR ABB
The Agentschap Binnenlands Bestuur (ABB) needed a new reference architecture and accompanying technology to better support its back-office staff and to create a new digital help desk. LoQutus, in close cooperation with internal administrators and users, delivered a Case Management System that optimises the quality of service ABB can provide while establishing a flexible architecture that will be responsive to changing requirements for some time to come.
FROM CHIMPS TO CHAMP - GHENT PORT COMPANY OPTIMISES INFORMATION MANAGEMENT WITH LOQUTUS
As a limited liability company under public law, Port of Ghent has to assume various managerial responsibilities to safeguard a consistent day-to-day operation of the port. In practice, it makes sure the required infrastructure is in place to enable the smooth operation of both the shipping and goods traffic.
Ghent Port Company has many responsibilities including those for the rights, security and environmental licenses. All involve substantial administration and invoicing and of the 160 employees, 125 of them are directly involved with these daily requirements.
LOQUTUS HELPS RENSON RESTRUCTURE ORDERPLACEMENT AND RECORDS MANAGEMENT PROCESSES
Renson, specialising in ventilation and solar shading, has a history of pursuing continuous product innovation. However, two specific problems had slowed its growth: the lack of uniformity in records management and insufficient streamlining of the order placement process. Strategic partner LoQutus brought Renson a comprehensive solution with the development of a web application/product configurator that set the company back on the path to growth.